Carrsmith, Gainesville, FL

From the old millennium to the new millennium- from DOS to Windows 8 Auto Shop Writer continues to remain on the leading edge of shop management system (SMS) technology. Starting with Auto Shop Writer in 1988 we have seen the product transition … [Continue Reading]

Carrsmith Staff

Accurate Auto Repair, Mission Viejo, CA

We have been with Tim and Autoshop Writer for almost 30 years and in that time the program has evolved into the most complete software package you could ever want. If you can come up with an idea that will make things better for your shop all you … [Continue Reading]

Accurate2

Westbrant Garage, Clark NJ

  I have been using Masterlink software since 1985  I can not conduct business in my shop or store with out it.  I have found nothing in the industry that can compare with the product or support.  I have and would recommend Auto Shop Writer to all in … [Continue Reading]

Westbrant Garage

Independent Repair, Redondo Beach, CA

We started using Masterlink Software in 1991. We have a 9 employee shop with 6 computers. Facing facts early we realized that no software is perfect for everyone and every application. That being said working with Tim for 22 years it feels like … [Continue Reading]

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Thunderbird Automotive, Surprise, AZ

Our company has been with Masterlink since 1987. Auto Shop Writer is a great software program for the auto industry.  Easy to use and a whole bunch of features. Tim Stone has always stayed up with our industry and gives you the opportunity to make … [Continue Reading]

Thunderbird Automotive

Serving Since 1982

The MasterLink Software and Auto Shop Writer Story

Auto Shop Writer is a production of MasterLink Software, a privately held company.  Working with an international group of programmers, and the latest in Microsoft Windows development tools and technologies, MasterLink has provided quality products, and service, since 1982. The … Read More >>

ASW Pay As You Go

ASW Subscription

The traditional method of obtaining a software license is to pay a large fee, then periodically purchase updates over time.  For over 30 years we have operated on this model, but recently we have elected to provide a more affordable option.  We have … Read more >>

N.E.G.U. for kids

Jessie Rees Foundation

Every month, about 1,000 children will be diagnosed with Cancer !  This marks the beginning of a fierce battle for them, and their families.  Although we at MasterLink know cures are perhaps decades away, we also realize that each day we can reach out to these kids, and their families, to provide support, prayers, and hopefully some comfort. We … Read More >>

Recent Posts

Will Your Shop Benefit From A Tablet ?

Tablets are popular everywhere, and are often advertised as the solution to all of life’s tasks.  In fact, they are compact, light, go with you, and can do quite a few things.  This leads to the question:  “Will your shop … Continue reading →

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Do your advertising dollars return profit ?

For some companies, business is booming.  Others report they are struggling to keep the doors open.  What makes the difference ?  How can you increase your profits and make “doing business” worthwhile? One huge contributor will be the quality of … Continue reading →

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Staying in touch is a two way street !

Business owners think that retaining clients is all about the reminders they send out about pending services due.  They also think its about fancy fliers and post cards, incentive marketing, and maybe expensive websites.  Those are all good, but they … Continue reading →

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Special Features

Auto Shop Writer has many unique features, but here are a few that save time, plus improve your business and profits:
+ Automatic Customer Follow Up: Set it up once, and then let ASW send a thank you note, plus 30, 60, 90, and 120 day reminders by email, all without you doing anything additional.
+ Powerful Integrated Appointment Management: Create appointments for your clients, add the vehicle to it, and even create a quote ( parts and labor ). Then when they arrive, make a quick selection and the workorder will be created with client, vehicle, notes, parts and labor, all with one button ! Clients like fast processing.
+ Comprehensive Service Histories: Know what you did, when you did it, what parts you used, and where they were obtained ! For those services performed elsewhere, you will get the info from the CARFAX Service History. Also, use the PM scheduler for repetitive services and know when they should be performed.
And this is just the tip of the iceberg ... see our feature summary for more.