Features

Auto Shop Writer 10 Primary Features

ALL PRODUCTS INCLUDE
• Works with Windows 10, 8.1, 8, 7, Vista, XP
• Windows tablets ( touch enabled, and stylus friendly )
• Windows Peer To Peer networking ( no per user fees )
• Windows client-server capable ( with optional ADS )
• Runs on Apple Mac OS using Parallels
• Remote workstation connections ( with optional ADS )
• Support via Email, Text Message, Chat, Online Connection
• Support via live telephone to actual technical expert
• License option: Monthly All Inclusive Rental with NO Contract or Term
• Support for standard, widescreen, and tablet monitor resolutions

WORKORDER DEVELOPMENT
• Easy entry, edit, and review of parts and labor
• Parts cross reference system for substitutions
• Parts superceeded ( chainable ) automatically applied
• Automatic part substitution
• Tracking of non-stocking parts for fast re-entry and sales history
• Lost sales tracking
• Parts picklists ( 1 code yields unlimited parts )
• Integrated online parts ordering and placement on workorder
• Add stocking parts from inventory with full tracking
• Core sales with tracking and return to vendor systems
• Post parts to purchase orders from workorders
• Post stock received directly to workorders
• Extensive labor glossary system ( user modifiable )
• A single code provides a comprehensive labor description
• Save new labor entries to glossary from workorder
• Labor time history
• Full tracking of technicians time and productivity ratios
• Full support of service writer tracking
• Kits system: adds parts and labor with a single code
• Create kits from a workorder
• Create estimates and easily convert to invoices
• Visual tracking of individual workorder status ( progress )
• Full loging of revisions, including contact, time & details
• Deposits on workorders with tracking
• Support for attachments ( pdf, documents, spreadsheets, photos )
• Full recall of pending recommendations on new workorders, and add to labor
• Detailed service recommendations on all workorders
• Estimate revisions with full tracking
• Automatic totals and full job costing detail ( live )
• Complete CARFAX integration ( license to vin, vin decoding, history)
• Integrated credit card processing allowing up to 4 cards per workorder
• Alternate billing
• Full tracking of service by vehicle, client or job
• Tracks odometer in and out
• Tracks time in and due out
• Support for multiple sales tax rates
• Preview ( WYSIWYG ) estimates, invoices, counter sales on screen
• Email workorders / invoices to clients
• Printable technicians worksheet
• Email communications directly to client or consultants
• Convert appointments to invoice ( adds vehicle, client, parts, labor, notes)
• Workorder activity auditing with report ( financial )
• Post service checklist integrated to final invoice
• Reopen closed workorders
• Full service history by vehicle and/or client
• Full integration to built in preventative maintenance scheduler
• PM Scheduler will track an unlimited number of services per vehicle and update automatically
• A comprehensive ( user modifiable ) Inspection Checklist that can be added to the printout for clients and easily reviewed.
• Analysis button reviews Client and Vehicle details, Carfax Service History ( with recalls and factory bulletins ), pending recommendations, inspection checklist concerns, and appointments on one, easy to read, display.
• Attach any type of document ( photos, correspondence, reports, etc ) directly to the workorder record for reference anytime, and open with a single click.

INVENTORY
• Full parts editor
• See full parts detail on screen while navigating list
• Track stocking levels
• Cross reference parts
• Track sales by year, quarter, and month automatically
• Core sales, tracking, returns, and return to vendor
• Automatic attached parts for individual items
• Vendor tracking
• Automatic superceeded by number with substitutions
• Full 5 levels of pricing
• Price tables for automatic recalculating
• Comprehensive purchase order system
• Online parts ordering and placement on purchase order
• Full stock input to inventory and/or workorders
• Automated price recalculations
• Complete reports of inventory activity, sales, below minimums, restocking, and more
• Printed shelf labels
• Parts tracking by location
• Price Catalog with conversion utilities for parts vendors
• Stock and non-stocking parts tracking for sales, ordering, entry on workorders
• Vendor change utilities
• Extensive price updating utilities
• Stock balancing utilities and reporting
• Markup tables
• Stock deletion utility
• Change locations utility
• Lost sales tracking
• Email PO’s to vendors not employing online ordering
• Full sales histories of stocking, and non-stocking, parts

CLIENT SERVICES
• Client and vehicle editor lets you see all of the data as you browse the lists
• Automated email interface for client communications
• Follow up with letters, postcards, labels, phone lists, and merge files
• Follow up based on extensive criterion: customer, vehicle, recommendations, services
• Automate followup based on a predictive preventative maintenance scheduler
• Automatic follow up email system ( unattended ) Thank you, 30/60/90/120 day notes
• Full text editor for cards, letters, and emails
• Connects to external Microsoft Word if desired
• Extensive reporting on clients, vehicles and history
• Powerful utilities to automate related tasks.
• COMPREHENSIVE CRM system fully integrated with Maps, Reports, and Targeted Marketing capabilities.
• Detailed customer spending details
• FULL INTEGRATION TO CARFAX SERVICES – History, VIN decoding, myCarfax
• Automatic tracking of vehicle costs and useage

GLOSSARY SYSTEM
• Parts pick lists: 1 code adds dozens of parts
• Labor Glossary: pre filled, client friendly, service descriptions fully redefineable
• Unlimited lines of description for each code, fully formatable
• Kits: Blends up to 6 pick lists with up to 6 labor codes, applied with one selection
• Labor Chart: tracks high, low and average flat rate and charge for service codes

REPORTS ( see additional in accounting )
• All parts can be printed, viewed on screen, emailed, and saved to PDF
• Many reports can be output to an Excel spreadsheet ( created by ASW )
• Daily income totals
• Daily drawer report
• Parts utilized summary
• Labor rendered, itemized for technician productivity
• Job costing summary
• Completed work listing
• Summary by service writer for totals and average
• Summary by service code
• Summary by recommendations
• Summary of sublets
• Summary by client category codes
• Workorder Journal
• Listing of active workorders
• Listing of completed workorders
• Full range of graphs with user reformatting
• Vehicle service cost history
• Summary by department
• Call back report
• Summary of revisions
• Part tracking
• Sales tax charged ( divided by rates )
• Credit card detail summary by card type
• Workorder auditor
• Complete inventory listing
• Sales report from inventory
• Parts stocked below minimum
• Inventory report filtered by user criterion
• Part shelf labels
• Parts by location listing
• Catalog of stocking parts
• List of parts on order
• Quick total of parts filtered by your criterion
• Lost sales report
• Outstanding core listing ( still with client )
• Core to return to vendor listing
• Parts exceeding specified number of days past purchase
• Client / Vehicle lists
• Summaries of service totals by clients ( various )
• Glossary reports for parts, labor, kits
• New reports are constantly being added with user requests.

SPECIAL FEATURES
• Service History: Parts, Labor and Recommendations w/ full detail “drill down”
• Calculator for numeric fields
• Speedy Quotation System for verbal estimates
• Appointment Scheduler tied to instant invoice creation ( vehicle, client, parts, labor added from appointments with 1 keystroke ) including verbal quote system, repetitive appointements, full, with automatic email confirmation and reminders
featured / multiple task, parallel appointments and full printout capability.
• Telephone book
• Free use notebook with graphics
• Anything that can be printed can be emailed or saved to Word / Excel / PDF files.
• Save digital pictures and link to vehicle, client, workorder, part, vendor and employee – 1 to many, many to 1
• Shop wide messaging system between devices / employees
• 3rd party external programs interfaces at no extra charge ( though there may be charges for their services ) – CD catalogs, parts ordering, labor guides, CRM programs, and more
• Ability to save all types of attachements to workorders
• Fully automated updating of software
• Unattended submission of 3rd party data to which you elect to subscribe
• Automatic nightly backup
• Time clocks: Standard ( hourly ), workorder ( actual time per labor entry ), down time ( when vehicle is waiting for parts / services )
• TO DO button – one click shows vehicles in for service that are due out, appointments, contacts you should make to follow up on approaching preventative maintenance items, and more – all derived from data already in the system ( no entry, no setup, no effort ).

INTERNET CONNECTIVITY
• E-Mail to clients, vendors, employees, and others
• E-Mail all printed output to any address
• Online maps for client and vendor locations / directions
• Automatic FTP registration and file updating of the system
• Automatic data submission to add in services
• Online connectivity for live, remote, support services

INCLUDED TOOLS
• File editor
• User data entry repair utilities
• Internal backup of ASW 10 files
• Extensive utilities
• Automatic updates

INTERFACES
• Integrated Charge It Pro and Acquirint merchant services ( credit/debit cards )
• Workorders and clients integrated posting to Quick Books ( if desired )
• Integrated CARFAX VIN decoder, license to VIN, and service histories
• CRM through Demand Force, Mechanic Net, Kukui, and InfusionSoft
• Integrated with Service Intelligence, Royalty Rewards
• Interface to Real Time Labor Guide
• Parts ordering online through WorldPac ( with more coming soon )

ACCOUNTS RECEIVABLE
• Full client editing
• Charges / Payments / Balances
• Current charges hot key from workorder
• 30 / 60 / 90 dy account aging
• Multiple billing cycles
• Account notes
• Open item accounting
• Posting of charges and payments on same screen
• Automatic workorder posting
• Detailed statements
• Overdue account processign
• Alert system to block sales to past due clients
• Reports: Account listing, balances due, individual account history, transactions, past due summary, write offs, monthly totals

ACCOUNTS PAYABLE
• Edit vendor data
• Charge / Payment totals
• Current activity summary
• 30 / 60 / 90 day aging
• Multiple payment cycles
• Fully integrated to ASW ( and especially inventory purchase order system )
• Spread charges in G/L while processing
• Write single checks
• Open item accounting
• Batch check processing capability
• Period worksheets
• Past due account processing
• REPORTS: Vendor listing, individual summary, listing of balances, transactions, past due accounts, worksheets, cash paid out, monthly totals, 1099 detail, 1099 Misc.

GENERAL LEDGER
• Current totals
• Budget
• Previous year totals
• Ledger posting
• Transaction editor
• Multiple closing of a period
• Balance analysis
• Reports: Chart of Accounts, summary, trial balance, transactions, profit/loss, balance sheet, account auditor, profitability formulas
• Repair utilities

PAYROLL
• Full employee data
• Employee classifications
• Pay weekly, biweekly, semi-monthly, monthly
• Pay by flat rate, hourly, commission, salary, draw, or any combination of these
• Sick pay
• Vacation pay
• Advances
• Individualized deductions ( unlimited )
• Calculates federal taxes
• Calculates state taxes
• Tax table editor
• Time clock
• Reports: Employee listing, individual summary, period summary, quarterly totals, year
to date summary, deduction summary, tax summary, print W-2’s, print Form 941
• Automatic time tracking posted directly from workorders to payroll with full audit
capability.

BANK ACCOUNTS
• Multiple accounts
• Check writer – manual or printed
• Deposits / chargs
• Account reconciliation
• Registers
• Check editor
• Check void processing
• Reprint checks
• Outstanding checks
• Chreck printing – multiple styles
• Bank charge / interest posting
• Check history file