Glossary Concepts |
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Introduction to Writing Glossaries The Glossary system enables you to write comprehensive labor descriptions with only a few keystrokes. Pick Lists allow you to add up to 50 parts to a workorder with a single code. A glossary is up to 30 lines of detailed text describing work, including pricing and labor time, that has been performed on a vehicle. Kits combine the parts and labor codes, permitting the entry of 300 parts, and 180 lines of descriptive text, with one code. You will find that glossary codes greatly speed the operation of writing your workorders, and will improve your customers impression of your professionalism.
The Glossary Coding System Glossary codes may be up to fifteen characters long, and are used to find the proper glossary description for inclusion on the workorder. It is important to remember that the same codes can be used for parts, labor, and kits, without any complications. The Auto Shop Writer system is shipped with a comprehensive labor glossary system, but managers can supplement, or replace, the system if desired. A specific coding system has been developed for use with the automatic lookup table used for labor codes.
The codes are six characters long, and have the following breakdown:
Position 1 & 2: Service system Position 3 & 4: System group Position 5 & 6: Specific service
An labor glossary for vehicle services could be divided into the following Service Systems, and groups. This should be a good model for setting up glossaries in your own type of business:
AC Air Conditioning PM Periodic Maintenance AC Air Conditioner Service
AM After Market TT Trailer Towing CR Care / Repair AT Anti Theft
AT Automatic Transmission CO Components AT Automatic Transmission
BR Brakes HS Hydraulic System DR Drum Brake DB Disk Brakes PB Power Brake Booster EB Emergency Brakes
CO Cooling System CO Cooling System
DA Dash Board GA Gauges EC Electronic Computer
DL Drive Line DS Drive Shaft TT Torque Tube Drive UJ Universal Joint TR Trunion Type CV Constant Velocity Joint RD Rear Drive Differential FW Front Wheel Drive DL Drive Line
EL Electrical PM Periodic Maintenance BA Battery ST Starting System
EM Emission Controls CC Catalytic Converter PV PCV AI Air Injector EG Exhaust Gas Recirculation
EN Engine PM Periodic Maintenance
FS Fuel Systems FT Fuel Tank FP Fuel Pump FT Filter CA Carburetor
IG Ignition IG Ignition System EI Electronic Ignition CM Ignition Components
IN Interior Repair CL Cleaning RP Repair
LI Lights / Fuses LI Lights FU Fuses
MT Manual Transmission CL Clutch CO Components MT Manual Transmission
SA Safety Systems WS Warning Systems SB Seatbelts EA Energy Absorbing Bumper AB Air Bags SC Safety Checks
SS Sound System TD Tape Deck RA Radio SP Speakers AT Antennas
ST Steering SY Steering Systems
SU Suspension FS Front Suspension RS Rear Suspension
TI Tires / Wheels WH Wheels TI Tires
TU Tune Up CV Compression / Vacuum SP Spark Plugs DI Distributor Service EI Electronic Ignition IT Ignition Timing CA Carburetor VA Valves
WS Windshield W/W WI Wiper WA Washer WW Wiper/Washer
Under each of these groups are specific services to be rendered. They would have the first four letters established in the above model, and then added letters to diffentiate the specific services. It is suggested that two letters designate the specific type of service, and additional letters / numbers be used to designate services for specific makes and models of serviced units.
Lookup of codes The lookup function, activated when pressing the the right mouse key when the system prompts for a glossary code, starts by displaying a list of the systems. By highlighting the desired item, and pressing the Enter key, the specific groups for that system will be displayed. Highlighting the desired group, and pressing Enter, will cause the system to display the service codes.
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