Bug/Enhancement Reporting

Under the Tools menu, you will see an option for Bug / Enhancement Report.  Selecting this option will start an email to technical support.  This is the option you should always use when you encounter a program failure because it includes the error log which gives us specific information on how, and where, the problem occured.

You should always use this from the workstation where the problem occured.  In the subject field, be sure to put in the area of the program you were working in when the error occured.  In the description, please tell us as much as you can remember about what your were doing leading up to the time you received an error message.

Bug repair is handled with the highest priority, and fixes are made available almost immediately for internet download.  There is no reason to "tolerate" bugs ... let us get them eradicated right away !