Summary of an individual A/R account |
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The Individual Account Report provides a complete listing of the activity for any given account, for any specified period of time.
The system will ask for an account number, and then prompt for the desired date range. The operator should enter a beginning, and ending, date for the period to be detailed on the report.
The printout initially displays the client information, and totals obtained during the last processing (balances and aging). Then an itemized listing of all transactions that occurred during the date range specified will be printed.
This report is particularly useful when a question arises about a bill. Because the report details all transactions for a specific account, it provides the information necessary to locate any errors or omissions.
Should a person call, six months after a bill has been paid, and suspect that an item was double charged, this report can be run, and a copy mailed to the client for verification.
Sometimes an account balance is disputed, and in most systems it is not possible to get a history against which the client can reconcile their records. With the Individual Account Report, the information can be run in moments, and placed in the mail immediately. This will alleviate any conflicts, because error tracking can be accomplished rapidly, and without speculation. Client's will also be impressed with your ability to supply information that other vendor's often cannot. |