Common Problems With Client Management

I get the service unit, but the computer loses the client

There are some prompts that allow you to lose the client account  number from the unit.  To correct this situation, go to the  unit editor and on that screen re-enter the proper account  number for the owner ( Option 2 in the Client Menu ).

How do I transfer a unit to a new owner

First, enter the new owner in the system using the Client Editor (  Option 1 on the Client Menu ).  Then go to the unit account (  Option 2 of the Client Menu ) and find the proper unit.  Change the account number to the new customer's account.  Everything else  remains intact.